AI Agent for Hair & Beauty Appointments.
We focus on the part of AI that’s hardest to make work in practice: turning human intent into safe, structured, real-world action.
Our technology doesn’t just interpret what people say - it translates intent into bookable services, enforces domain rules and permissions, and executes reliably inside complex, human-centred businesses.
This is what makes AI genuinely useful beyond conversation: when it can act, not just advise.
AI that understands Services, Availability & Salons.
Our AI Agent brings intelligent, conversational booking to life - we’ve built the capability that covers:
An intent-to-service translation layer that maps ambiguous human language (“something low-maintenance but fresh”) into structured, bookable services.
A standardized service ontology that turns messy, human-defined offerings into objects AI can reason about and act on safely.
A permissioned execution layer that respects availability, skills, pricing, policies, identity and consent before any action is taken.
A closed feedback loop from conversation → booking → fulfilment → outcome, so systems can learn what actually works.
A trust and constraint framework that prevents agents from acting outside of what’s appropriate, allowed or operationally possible.
Flossie brings the future of appointment booking into real-world workflows.
Seamless Integration with Booking Platforms
Flossie integrates directly with the salon POS and online booking systems your salon partners already use. This enables your brand’s AI Agent to pull real-time availability and sync appointments automatically - no double handling, no disruption to existing workflows.
Service Menu Standardization
We transform fragmented salon service lists into a unified, structured dataset. This allows the AI Agent to confidently guide guests from:
“I want sun-kissed hair that’s low maintenance” → “Here are the matching services we recommend a balayage” → “Here are the available salons and times.”
Turning Aspirations Into Appointments
When a guest asks for a trending look — “that Dakota Johnson fringe” or “the Lisa honey blonde” — the AI Agent translates that inspiration into the appropriate service, finds real-time availability, and connects them to a nearby salon partner.
Brand-Trained Knowledge
Flossie’s AI Agent is powered by your brand’s content libraries, service education, and product data, ensuring every response feels authentic, informative, and on-brand.
Guardrails Built In
Live advisor escalation, data privacy compliance, and ongoing optimization are embedded from the start - ensuring brand safety and reliability at scale.
Discover more Flossie products for data utilization.
Unite your extensive ecosystem of systems and streamline processes.
Unlock data insights and analytics to inform various business functions.
Establish data flows between your database & Salon Locator.
